Head you this was a company Keep not only an Authorized Sellers which might be also recognized to misinform buyers about promotion. All in all, a horrible buyer practical experience And that i will never go back or advocate MetroPCs to any one Consequently
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Oct 15, 2017 at 8:17 pm This can be the worst cellphone organization I have ever addressed!!!!!!! It truly is unbelieveable. Very first I used to be owning problems with people Listening to me within the phone, I used to be told I used to be fading in and out. Then I couldn't ship any textual content messages, lengthy delays when wanting to phone out.
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To generally be short, the store profits Lady and manager outright lied to me. I'm a T-Cellular purchaser. My daughter is a Metro PCS client. It was her birthday and I thought I'd personally do anything great and purchase her a nice phone since she constantly needed to use an affordable cellular phone.
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March 21, 2015 at 7:15 pm I just went into your metro pcs at the corporate retailer on SANTA ROSA AVE in SANTA Rosa california along with the manager jose was fully away from line. Ive been a business guy in sonoma county for quite some time and ill inform you what, ive never fired any one but this person absolutely has to be demoted.
Your company is a total rip off!! You steal dollars from a buyers!! You strike my account twice for payment! And then Once i call CS, they’re much too stupid and convey to me you persons don’t have a fax selection to fax the ppwk my bank has to take care of the problem?? You recognize not Everybody live higher and drives a Mercedes!
My contact number has become shown given that the number for 171 Lincoln St Worcester MA keep. I feel this retailer is shut. Nevertheless the calls preserve coming each day. I never want a new cell phone number. I would like my selection removed !!! Now I’m getting harassed with voicemail for the reason that I don’t solution my cellphone if I don’t understand the incoming #. Please email me
I used to be advised that the information could not be emailed to me, that there was an app about the cellular phone for these function (which required that i'm from the US for it to work), that just the OEM could give me with these types of information and facts, as well as checklist goes on.
December 16, 2014 at five:30 pm I went inside the neighborhood shop in La Verne, CA. to inquire how to down load photographs to my Computer system. I'm in my sixties and am not techy in any way. The shop clerk (it's possible owner )named Christian told me to obtain the required adapter.I procured it and he didn't desire a debit card, only dollars. Definitely!! I began inquiring questions on it and he explained to me I used to be just asking Silly issues .
April 29, 2017 at 5:29 pm among the worst businesses I’ve at any time handled certainly poor customer service poor link service they’re just bad throughout, compensated my Monthly bill yesterday & my assistance go to this web-site was cancelled currently I’m six one/two months Expecting I’m trapped at work without usage of my cell phone I contact can’t speak to a Reside human being so I connect with where by I paid out my Invoice theres absolutely nothing they are able to do supposedly I have to pay out more cash they dropped a buyer severely this is the operate close to & I don’t want it.
July sixteen, 2017 at 2:11 pm I assumed a 2nd opportunity was as a way, I was Completely wrong. The first time I went right into a MetroPCS retail outlet I obtained a Galaxy On5. In four days the cell phone wasn't Operating, I needed to demand it up three periods and it bought so hot I couldnt touch it. Customer service stated, perfectly consider not to make use of it a lot of and laughed, Once i mentioned this is not a joking make a difference he reported needless to say acquire it back to the store and obtain an Trade or refund. You have a 7 day return policy. I explained wonderful, I took it to The shop 139 Jamacha Rd El Cajon California. The girls yelled out “how can we assist you” And that i claimed I need to return or exchange this phone. The Female yelled we dont return phones or why not try this out exchange them. I had been like..justification me? This cellphone is defective and its however in the time-frame to return. The bleached blonde ditz manager took the bag from me and took the cellphone out, she chose to Participate in with it (without the need of asking me) then she my link threw it back within the bag and mentioned Im not returning this unless you wish a FLIP Telephone. I explained I dont Believe so. She handed me the telephone , I claimed hey look I obtained a receipt below that says I can convey it again. SHe explained get out official website of my retailer…I grabbed the bag and went to stroll out..I had my back to them and I listened to my Mother say ” you dont want to try this” I circled and my Mother explained, she Nearly threw a cleaning bottle at you. I stated well Select it. THe manager mentioned get from my retailer Or Unwell call the cops. I mentioned Superior do it your robbing me!. She known as me a b**ch yet again and explained to me to have out. I identified as Metro and used three days. I last but not least acquired one person who stated he was the regional manager over the cellular phone. Right after my dealings with him, he disappeared. It had been like he didnt exist. Effectively a yr plus a 50 % afterwards, I decided to attempt another keep 415 Parkway Plaza El Cajon, I walked in with my mom. We were being heading to have the 2 no cost LG K20 phones where by all you fork out is revenue tax. Juan was filling out the computer, didnt go over nearly anything with us. Future point he stated..hey inform ya what, because you are so great Sick give you a deal. Get a single mobile phone line for forty and the 2nd for twenty five this way its alot far better and its only five pounds more ( click site I used to be like Yeah I know about that its on your website) I used to be like yeah I realize ok.
I'm looking to ship a letter of grievance at the same time. Did you've any luck after you despatched your letter? Did you mail your letter into the tackle previously mentioned?